{"id":330,"date":"2020-05-05T19:44:06","date_gmt":"2020-05-05T19:44:06","guid":{"rendered":"https:\/\/heathenworkshop.com\/goca\/2020\/05\/05\/billing-and-technical-support-email-notice\/"},"modified":"2020-05-05T19:44:06","modified_gmt":"2020-05-05T19:44:06","slug":"billing-and-technical-support-email-notice","status":"publish","type":"post","link":"https:\/\/heathenworkshop.com\/goca\/2020\/05\/05\/billing-and-technical-support-email-notice\/","title":{"rendered":"Billing and Technical Support Email Notice"},"content":{"rendered":"<div class=\"field field-name-body field-type-text-with-summary field-label-hidden\">\n<div class=\"field-items\">\n<div class=\"field-item even\">\n<p>We are currently experiencing issues sending and receiving certain emails to player accounts that use @Hotmail, @Microsoft, @MSN, and @Outlook email addresses.<\/p>\n<p>\tUsers that have contacted <a href=\"mailto:support@darkageofcamelot.com\">support@darkageofcamelot.com<\/a> from one of the affected email services and not received a response after 72 hours from sending should try to re-contact support from a different email service than the affected ones or change their existing EA account to use a different email address service (via <strong><u><a href=\"https:\/\/myaccount.ea.com\/cp-ui\/aboutme\/index?\">Origin<\/a><\/u><\/strong>) and re-contact support.<\/p>\n<p>\tPlease try to include all relevant account information in your request such as any applicable game account names, their associated email address (especially if emailing from a different email than the game accounts&#8217;), account secret word (if applicable), and any other account verifying information that will help our support team assist you as quickly as possible.<\/p>\n<p>\tWe sincerely apologize for the inconvenience this has caused and appreciate your patience and understanding as we work to get this resolved as soon as possible.<\/p>\n<p><!--break--><\/div>\n<\/div>\n<\/div>\n<p>Source: The Herald<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are currently experiencing issues sending and receiving certain emails to player accounts that use @Hotmail, @Microsoft, @MSN, and @Outlook email addresses. Users that have contacted support@darkageofcamelot.com from one of the affected email services and not received a response after 72 hours from sending should try to re-contact support from a different email service than&hellip; <\/p>\n<p class=\"more-link-p\"><a class=\"more-link\" href=\"https:\/\/heathenworkshop.com\/goca\/2020\/05\/05\/billing-and-technical-support-email-notice\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-330","post","type-post","status-publish","format-standard","hentry","category-the-herald-news","xfolkentry","clearfix"],"_links":{"self":[{"href":"https:\/\/heathenworkshop.com\/goca\/wp-json\/wp\/v2\/posts\/330","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/heathenworkshop.com\/goca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/heathenworkshop.com\/goca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/heathenworkshop.com\/goca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/heathenworkshop.com\/goca\/wp-json\/wp\/v2\/comments?post=330"}],"version-history":[{"count":0,"href":"https:\/\/heathenworkshop.com\/goca\/wp-json\/wp\/v2\/posts\/330\/revisions"}],"wp:attachment":[{"href":"https:\/\/heathenworkshop.com\/goca\/wp-json\/wp\/v2\/media?parent=330"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/heathenworkshop.com\/goca\/wp-json\/wp\/v2\/categories?post=330"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/heathenworkshop.com\/goca\/wp-json\/wp\/v2\/tags?post=330"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}